Corio Waste Management

ABOUT

EXPERIENCED, FAMILY OWNED COMPANY PROVIDING ESSENTIAL SERVICES TO THE COMMUNITY

Corio Waste Management Pty Ltd is an Australian company owned by the Dickens family. Ken, Mathew and Nathan Dickens are all employees of the company. Our management team is one of the most consistent, experienced, knowledgeable and expert in the waste management industry.

One of the many benefits of doing business with Corio Waste Management Pty Ltd is the breadth and depth of technical expertise and experience in integrated waste management, industrial services and facilities management, engineering, environmental and quarantine law and greenhouse accounting and lifecycle assessment.

With over 70 employees, 40 collection vehicles and operations in Geelong, Altona North and Dandenong South, Corio Waste Management Pty Ltd offers clean, efficient and sustainable services across the waste resource value chain.

Corio Waste Management Pty Ltd offers these services to over 6,000 commercial and industrial businesses and local government administration throughout Victoria.

Other related interests of the Dickens family include:

The Organics Resource Recovery Facility in Shepparton operated by Western Composting Technology Pty Ltd where green waste, commercial food waste and industrial organic wastes are processed in composting tunnels.

The Materials Recovery Facility in Derrimut operated by Ecocycle Australia Pty Ltd where metals and plastics are recovered from fluorescent lamps and globes, dental amalgam, e-waste, batteries and photographic wastes.

ACCREDITATIONS

Corio Waste Management Pty Ltd has implemented an integrated leadership and management system certified by an external certification body to:

AS/NZS ISO 9001:2000 Quality management systems

AS/NZS ISO 14001:2004 Environmental management systems

AS/NZS 4801:2001 Occupational Health and Safety management systems

This demonstrates to the community, our employees and customers that we have a structured and systematic approach to improving and achieving best practice and excellence.

CUSTOMER CARE

Our Customer Contact Centre in Geelong provides customers with a central point to resolve issues, request new or additional services, add or remove service sites, request changes to collection routes and scheduling of services, request copies of invoices, statements and reports. Twenty-four hour telephone support is provided to ensure customers can speak with someone in an emergency after business hours and on weekends.

Our underlying philosophy is that the sharing of information and knowledge within the organisation and with our customers will assist in partnerships, improve customer acquisition and retention and influence the design of our strategy, end-to-end processes and the nature of the services we offer. This optimises our processes to improve outcomes for both the organisation and customers and ensures that the organisation's broader responsibilities, including ecological and economic sustainability, are identified and met. The sustainable advantage of an agile organisation is the ability to learn quickly and respond rapidly with new ways of doing business.

For more information about our services, accreditations and customer care, call Corio Waste Management Pty Ltd on 1300 267 4696 or enquire online.