Mincon Australia Pty Ltd

"For more than 40 years, Mincon has used feedback from drill sites to engineer new innovations and expand our comprehensive range of drilling solutions. We’ve also gone a step further by supporting our products with world-class customer service where it matters most: on the ground. That’s how we’ve earned our reputation as The Driller’s Choice." Specialising in the design, development, manufacture, and service of hard-rock drilling solutions for applications around the world.

Originally founded in 1977 in Shannon, Ireland, Mincon now has a worldwide footprint, with customer service centres and factories across its four global regions.

Mincon’s manufacturing facilities are strategically located across the world to meet customer demand in each of our regions. Mincon’s range of DTH hammers and drill bits, rotary drill bits, construction systems, drill pipes, and accessories are manufactured to the highest specifications at our state-of-the-art factories in Ireland, Australia, Canada, Finland, Sweden, South Africa, the UK, and the USA.

Mincon products are sold and distributed through its global network of customer service centres, as well as local distributors in key markets.

Company Structure

• Mincon has a global presence, with factories and customer service centres in key markets across its four global regions: Americas, Europe and Middle East, Africa, and Asia Pacific. As well as being official regional presence and support hubs, Mincon customer support centres work hand-in-hand with end-users and distributors to develop solutions as well as provide their feedback to Mincon’s engineering team for refinements in product designs.

Our Mission

• Class-leading Products
• Cost-effective solutions
• Excellent opportunities and returns
• Innovating locally, Leading globally

Engineering

The Mincon Group engineering team is unwavering in its commitment to provide continuous updates and develop innovations for the entire product range.

Our engineering policy allocates resources towards developing step changes in existing products as well as actively pursuing all-new innovations.

To achieve this, Mincon has invested in R&D facilities and boasts an engineering team comprising experienced leaders as well as fresh, young talent.

Mincon Group’s commitment to investing in engineering resources allows us to deliver world-class hard-rock drilling consumables.

With a focus on unsurpassed efficiency for sustainable productivity, in addition to superior the performance, reliability and longevity.

Manufacturing

Mincon has full control over every crucial step of the manufacturing process, for each product in its range. This includes sourcing quality raw materials, employing the most talented craftsmen, investing in modern equipment and implementing the strictest quality controls.

This approach allows us to meet local demand and adapt to customer requirements. Mincon customer support centres also provide engineering teams with feedback from the field, which ensures continuous improvement and innovation.

This manufacturing flexibility has been made possible through investment in state-of-the-art production facilities, located strategically around the world to meet regional demand. In addition to this, Mincon Group continually evaluates and updates manufacturing methods and equipment at all plants, to ensure quality and modernity.

As a result, Mincon products deliver real-world performance that has continually proven superior to competitor offerings. With the latest equipment, Mincon engineers can achieve closer tolerances, conduct proprietary heat treatment processes, and implement superior designs that have led to its products being considered The Driller’s Choice.

Quality Assurance

Mincon holds itself to the highest standards for performance and quality, ensuring our customers consistently receive the most-reliable and longest-lasting rock drilling tools in the world. To achieve this, we are driven by a policy of continuous innovation and improvement in our products, value-added benefits, and customer service.

Mincon manufacturing facilities comply with ISO 9001 standards, which covers all aspects of design and manufacture, administration, and corporate management, and is certified and audited periodically by the International Standards Organisation.

Mincon Group plc Quality Policy

Mincon Group will:

• Establish and maintain systems to fully deliver on all aspects of customers’ needs
• Establish and maintain systems which are customer-focused and lead to the delivery of the customer requirements in a structured orderly manner
• Ensure the systems and structures are maintained and resourced to meet the requirements of ISO standards
• Review the effectiveness and continually improve aspects of the management system
• Establish systems for the setting and assessment of appropriate quality objectives relevant to our customers’ business needs

In addition, staff at Mincon Group, through a team effort will strive to understand:

• Specific requirements for each of our customers
• The importance and value of every customer
• Customer requirements for the delivery of products and services